Privacy Policy

INTRODUCTION WITH VENUS :

This Privacy Policy describes the policies and procedures of VENUS Safety & Health Pvt. Ltd. (hereinafter referred to as “VENUS”, “Company”, “we”, “our” or “us”) on the collection, use and disclosure of your information on www.venusohs.com (the “Website”) This Privacy policy is subject to the Terms and Conditions available on our Website and in the event of any inconsistency hereof with the Terms & Conditions: 

We receive information about you from various sources, including: 

  1. if you register for the Website through your user account (your “Account”); 
  2. your use of the product offered generally.

ACCOUNT INFORMATION

When you create an Account, you will provide information that could be Personal Information, such as your username, password, Mobile no. or email address. You acknowledge that this information may be personal to you, and by creating an account on the product Offer and providing Personal Information to us, you allow others, including us, to identify you and therefore may not be anonymous. We may use your contact information to send you information about our product offer, but only rarely when we feel such information is important. You may unsubscribe from these messages through your Account settings, although we, regardless, reserve the right to contact you when we believe it is necessary, such as for account recovery purposes.

EMAIL COMMUNICATIONS

We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.

IP ADDRESS INFORMATION

We automatically receive and record information from your web browser when you interact with the product offer, including your IP address and cookie information. This information is used for fighting spam/malware and also to facilitate collection of data concerning your interaction with the product offer (e.g., what links you have clicked on). Generally, We may use this data in aggregate form, that is, as a statistical measure, but not in a manner that would identify you personally. This type of aggregate data enables us and third parties authorized by us to figure out how often individuals use parts of the Offerings so that we can analyze and optimize them for the benefit of our consumers and the Company.

SCOPE OF PRIVACY POLICY

This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Offerings. This Privacy Policy also covers our treatment of any Personal Information that our business partners share with us or that we share with our business partners.

This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications (“Third Party Services”) that you elect to access through the product offer or to individuals that we do not manage or employ. While we attempt to facilitate access only to those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to carefully review the privacy policies of any Third Party Services you access.

INFORMATION ABOUT YOUR ACTIVITY ON THE VENUSOHS:

Registered users may have some of the information about their activity on and through the product offer associated with their Accounts. Unregistered users will not have this association, but information concerning their use of the product offer (such as what pages they have visited) may be tracked anonymously through the use of cookies and stored by us.

IP ADDRESS INFORMATION :

While we collect and store IP address information, that information is not made public. We do at times, however, share this information with our partners, service providers and other persons with whom we conduct business, and as otherwise specified in this Privacy Policy.

EMAIL COMMUNICATION WITH US:

As part of the Venusohs.com, you may occasionally receive email and other communications from us, such as communications relating to your Account. Communications relating to your Account will only be sent for purposes important to the product offer, such as password recovery.

INFORMATION SHARED WITH AGENTS :

We employ and contract with people and other entities that perform certain tasks on our behalf and who are under our control (our “Agents”). They include but are not limited to, warehouse operators and delivery partners. We may need to share Personal Information with our Agents in order to provide our product offer to you. Unless we tell you differently, our Agents do not have any right to use Personal Information or other information we share with them beyond what is necessary to assist us. You hereby consent to our sharing of Personal Information with our Agents.

INFORMATION DISCLOSED :

We also reserve the right to access, read, preserve, and disclose any information as it reasonably believes is necessary to 

  1. satisfy any applicable law, regulation, legal process, to satisfy orders of courts, tribunals, authorities, or the like and/or governmental request, 
  2. enforce our Terms and Conditions, including investigation of potential violations hereof, 
  3. detect, prevent, or otherwise address fraud, security or technical issues, 
  4. respond to user support requests, or 
  5. protect our rights, property or safety, our users and the public. This includes exchanging information wit
  6. h other companies and organizations for fraud protection and spam/malware prevention.

 SECURITY OF CUSTOMER INFORMATION

Your Account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your Account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer and browser by signing off after you have finished accessing your Account.

We seek to protect Account information to ensure that it is kept private; however, we cannot guarantee the security of any Account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. We otherwise store all of our information, including your IP address information, using industry- standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.

 INFORMATION ACCESSIBLE TO CUSTOMER :

If you are a registered user, you can access information associated with your Account by logging into the product offer. Registered and unregistered users can access and delete cookies through their web browser settings.

 CHOICE TO CUSTOMER : 

You can use many of the features of the product offer without registering, thereby limiting the type of information that we collect.

You can delete your Account. Please note that we will need to verify that you have the authority to delete the Account, and activity generated prior to deletion will remain stored by us and may be publicly accessible.

 INFORMATION WE COLLECT

The information we gather enables us to personalize, improve and continue to operate the product offer in an efficient and optimized manner. In connection with certain aspects of the product offer, we may request, collect and/or display some of your Personal Information on a need basis. We collect the following types of information from our users.

CHANGES IN CURRENT POLICY: 

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we collect or use information, we will notify you by posting an announcement on the Offerings or sending you an email. A user is bound by any changes to the Privacy Policy when he or she uses the product offer after such changes have been first posted.

QUESTIONS:

If you have any questions or concerns regarding privacy using the product offer, please send a detailed message to our support team. We will make every effort to resolve your concerns.